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Permalink to 4 Ways to Notify Someone That They DIDN’T Win the Business

4 Ways to Notify Someone That They DIDN’T Win the Business

Posted February 12, 2016 by Heather Hutson

We have all been there. We get this great opportunity to bid on a project.  You qualify the lead, you take input and develop a solution.  You present the solution and then…. crickets. As a producer, the only thing you have is your experience, intellectual capitol and time.  If you have spent time generating a...

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Permalink to Cost versus Value

Cost versus Value

Posted February 5, 2016 by Heather Hutson

“We don’t need any help with our AV, we already have a quote from the in house guys, ” said the client. “Cool, do you mind if I give them a call and see what they are providing, so I can make a good entertainment and scenic recommendation?” says the producer. So the producer, (that’s...

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Permalink to 6 Ways to Stay Motivated in the Deep Dark Days of Winter

6 Ways to Stay Motivated in the Deep Dark Days of Winter

Posted January 18, 2016 by Heather Hutson

At this time of year, we are tired.  We hustled through the holidays, running hither and yon, getting the right gift for Aunt Sally and driving to Gramma’s and then down to Dad’s. Then we wake up on New Year’s Day filled with resolutions.  “2016 is the year to get lean!” Now two weeks into...

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Permalink to Reasons to be Cheerful 1-2-3

Reasons to be Cheerful 1-2-3

Posted January 8, 2016 by Heather Hutson

Reasons to Be Cheerful Part 3 was a song by Ian Drury and the Blockheads released in 1979 in the UK. It made it to #3 on the UK pop chart.  In it, Drury rattles off all kinds of reasons that he and his bandmates had to be cheerful, in an off the wall pre –...

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Permalink to 5 Cool Gifts that Give Back

5 Cool Gifts that Give Back

Posted December 21, 2015 by Heather Hutson

It’s the holiday season, and it’s time for capitalists everywhere to celebrate consumerism through copious gifting.  I am a proud capitalist and love to shop, craft and cook for my friends and family at this time of year.  I also realize that every good thing I have was given to me by Someone Greater than...

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Permalink to Compassionate Customer Service

Compassionate Customer Service

Posted December 13, 2015 by Heather Hutson

In researching for this post, I listened to a TED Radio Hour episode called “Just a Little Nicer”. It was all about compassion.  Turns out that there are both secular and religious views on the subject.  Robert Wright, a noted biologist has discovered that compassion is hard wired into us by natural selection.  Krista Tippett tells us that compassion requires practice,...

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Permalink to 12 Steps to Producing a Great General Session

12 Steps to Producing a Great General Session

Posted December 7, 2015 by Heather Hutson

Marcus Lemonis is always talking about Product, People and Process on his show “The Profit” (Yeah, I just made a pop culture reference). Without all three you got bubkiss. In our business the product is our process. Here’s how we get from “Hey let’s have a meeting” to the Opening General Session. 1. Input Session...

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Permalink to Mentorship and Teachablity

Mentorship and Teachablity

Posted November 23, 2015 by Heather Hutson

Early on in my personal development, I was taught that humility is teachability. That means to practice humility I must remain teachable.  I must remain open to other ideas and opinions.  Having mentors help me remain teachable. Since 1998, I have learned from Dennis Smith, Steve Heissner, Warren Goodson, Jess Stephens, Kristina Gafanha, Kim Franich,...

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Permalink to Success, Significance and Selfishness

Success, Significance and Selfishness

Posted November 15, 2015 by Heather Hutson

One morning, I was having a conversation with Mark, one of our BlackSheep team members.   We were talking about what success looks like. We agreed that success for the two of us meant having freedom that allows us both to be hands on parents.  I am truly grateful to Mark and BlackSheep for that...

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